FAQ

Frequently Asked Questions

How long does it take to get started?

Once we receive a completed application, including the required license(s), we can have you set up in as little as 3 business days. For more information, or if you’re ready to get started, please contact us through our Contact form or by calling (844) VERITYRX

Is there a long-term contract I have to sign?

No

How do I place an order?

We believe customers should be able to place orders in whatever way works best for them. At VerityRx orders can be placed online or by email, telephone, fax or text message.

Is there a minimum order I must meet to order medications?

No, there is no minimum order size. Free shipping may be available based on minimum order requirements.

Do you offer Same Day Delivery?

Same day delivery is limited to select locations within SE South Florida. To find out if you qualify for same day delivery, email or call your representative.

Do you offer Saturday Delivery?

Yes, Saturday is available, upon request, on all items except refrigerated items.

What should I do if I have a problem with my order?

Contact your sales rep or a Customer Service representative at 1-844-837-4897

What medications do you carry?

VerityRx carries a full catalogue of generic, injectable medications. Please review one of our sample formularies for the most common medications. If you don’t see a specific item on that list, please contact us through our contact form or give us a call at (844) VERITYRX as we likely can still offer it.

Will you help me customize a formulary based on what other clinics of my same specialty are doing?

Absolutely! In fact, our in-house team has already created formularies for most types of practices which we can provide as a guideline and help you customize it to your needs.